Privacy Policy
PRIVACY POLICY
Fit Out Engineering & Construction Pte Ltd
Last updated: June 2025 | UEN: 202535833K
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1. ABOUT THIS POLICY
Fit Out Engineering & Construction Pte Ltd (UEN: 202535833K) ("we", "our", or "us") is committed to protecting the personal data of everyone who interacts with us — whether through our website at fitoutengineering.co, by WhatsApp, by phone, or through any other means of communication.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under the Singapore Personal Data Protection Act 2012 (PDPA). By using our website or contacting us, you consent to the practices described in this policy.
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2. PERSONAL DATA WE COLLECT
We may collect the following personal data when you contact us, submit an enquiry, visit our premises, or engage us for a project:
• Full name
• Email address
• Phone number or WhatsApp number
• Business name or company details
• Project address or site location
• Details about your renovation, fit-out, or construction requirements
• Any other information you voluntarily share with us
We also collect non-personal technical data such as browser type, device type, and pages visited, via standard website analytics. This data does not identify you individually.
On-site data: If you engage us for a project, we may collect site-specific information including photographs, measurements, and site access details. This information is used solely for the purpose of carrying out your project.
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3. HOW WE USE YOUR PERSONAL DATA
We use your personal data only for the purposes for which it was collected, including:
• Responding to your enquiries and project requests
• Preparing and sending quotations or project proposals
• Managing and delivering your renovation or fit-out project
• Communicating project updates, schedules, and progress reports
• Processing payments and maintaining financial records
• Coordinating with licensed subcontractors and suppliers on your behalf
• Complying with legal, regulatory, and BCA obligations under Singapore law
• Improving our website and service delivery
We will not use your personal data for unsolicited marketing purposes without your prior consent.
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4. HOW WE PROTECT YOUR DATA
We take the security of your personal data seriously. The measures we take include:
• Secure form submission through encrypted third-party services
• Restricting access to personal data to authorised team members only
• Not storing contact form data on public or unsecured servers
• Not displaying your personal contact details publicly on our website
• Using password-protected systems for storing project documents and client records
Despite our best efforts, no data transmission over the internet can be guaranteed to be completely secure. If you have concerns, please contact us directly.
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5. DISCLOSURE TO THIRD PARTIES
We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
• Licensed subcontractors and suppliers: Where necessary to carry out your project, we may share relevant site and contact information with our trusted partners on a need-to-know basis.
• Service providers: Third-party platforms that support our operations (such as our contact form processor), bound by their own data protection commitments.
• Regulatory authorities: Where required by Singapore law, a court order, BCA, or other legal obligation.
• Business transfers: In the event of a merger, acquisition, or sale of business assets.
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6. ON-SITE AND CCTV DATA
During the course of project work, our team may take photographs or videos of your site for the purposes of:
• Project documentation and progress tracking
• Quality assurance and defect liability records
• Portfolio and marketing use — only with your express prior consent
If your premises are equipped with CCTV or security systems, we ask that you inform our team upon entry. We do not operate CCTV systems ourselves at client sites. Site photographs will not be shared publicly or used in our marketing materials without your written consent.
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7. COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
Types of cookies we may use:
• Essential cookies: Required for the website to function properly (e.g. form submissions, session management)
• Analytics cookies: Help us understand how visitors use our website so we can improve it
You can disable cookies through your browser settings at any time. We do not use cookies to track you across external websites or for advertising purposes.
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8. RETENTION OF PERSONAL DATA
We retain your personal data only for as long as necessary:
• Enquiry data (no project engagement): up to 12 months
• Project records (completed projects): up to 7 years for accounting and legal compliance
• Warranty-related records: for the duration of the applicable warranty period
Once your data is no longer needed, we will take reasonable steps to destroy or anonymize it securely.
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9. YOUR RIGHTS UNDER THE PDPA
Under the Singapore Personal Data Protection Act 2012, you have the right to:
• Access the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Withdraw consent to the collection, use, or disclosure of your personal data at any time
• Request deletion of your personal data, subject to any legal retention obligations
To exercise any of these rights, please contact us via WhatsApp at +65 9812 2088 or through our Contact Us page. We will respond within 30 days.
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10. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites and services such as WhatsApp. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal data.
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11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The most current version will always be available at fitoutengineering.co/privacy-policy with the updated date shown at the top. Continued use of our website after any changes constitutes your acceptance of the revised policy.
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12. CONTACT US
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us:
WhatsApp: +65 9812 2088 (wa.me/+6598122088)
Contact Us Form: fitoutengineering.co/contact
We aim to respond to all privacy-related enquiries within 5 business days.
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This Privacy Policy is governed by the laws of the Republic of Singapore, including the Personal Data Protection Act 2012 (No. 26 of 2012). Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
Fit Out Engineering & Construction Pte Ltd
UEN: 202535833K | Singapore
fitoutengineering.co